Syncro RMM Pricing – Syncro RMM is a cloud-based remote monitoring and management (RMM) software that offers a variety of features to help IT professionals manage their clients’ devices. Syncro’s pricing is based on a per-device subscription model, with different tiers available depending on the number of devices and features required.
What is Syncro RMM
Syncro RMM stands for Remote Monitoring and Management. It’s a cloud-based software specifically designed for Managed Service Providers (MSPs) and IT professionals to manage their clients’ devices remotely. This means technicians can monitor, troubleshoot, and maintain computers, servers, and other network devices without physically being at the client’s location.
Here’s a breakdown of what Syncro RMM offers:
Real-time monitoring: Keeps track of various aspects of client devices, like system health, performance, and security.
Automated tasks: Streamlines workflows by automating repetitive tasks like software updates, patching, and security scans.
Remote control: Allows technicians to access and manage client devices directly, enabling troubleshooting and configuration changes.
Patch management: Identifies and installs critical security updates to protect client systems from vulnerabilities.
Alerting and reporting: Notifies technicians of potential issues and provides reports on system health and performance.
Scripting: Enables advanced users to automate complex tasks with custom scripts.
Syncro RMM positions itself as an all-in-one solution by integrating features beyond core RMM functionalities. This includes:
Professional Services Automation (PSA): Manages the business side of IT services, including ticketing, billing, and reporting.
Remote access: Enables technicians to securely access client desktops for troubleshooting and support.
Overall, Syncro RMM aims to provide MSPs and IT professionals with a comprehensive toolset to efficiently manage and maintain their clients’ IT infrastructure from a central location.
Syncro RMM Pricing Tiers
Unlike most RMM software, Syncro offers a single pricing tier instead of various options. This simplifies the decision process while ensuring all users receive the full range of features. Here’s the breakdown:
Syncro (Per User Per Month):
Monthly: $139
Yearly: $129 (discounted)
Features included in all plans:
Unlimited RMM agents: Manage an unlimited number of Windows and Mac devices without per-device fees.
Integrated RMM and PSA: Combine remote monitoring and management with professional services automation functionalities.
Remote control: Access and manage client devices directly for troubleshooting and configuration.
Patch management: Automate the identification and installation of critical security updates.
Scripting engine and community library: Automate complex tasks with custom scripts or leverage pre-built scripts from the community.
Built-in help desk ticketing system: Manage client support requests and communication.
Client invoicing and billing: Automate client invoicing and manage payments.
Powerful reporting: Generate reports to gain insights into system health, performance, and service delivery.
Additional considerations:
Free trial: Syncro offers a 14-day free trial to test the platform before committing.
Discounts: They offer discounts for annual subscriptions.
Non-profit pricing: Specific pricing plans are available for non-profit organizations.
While Syncro doesn’t have tiered pricing based on features, it’s essential to consider the per-user cost and determine if it fits your budget and team size. They also offer various support options like online documentation, live chat, email, and phone support, so you can access assistance if needed.
Syncro RMM Free Trial
Syncro RMM does offer a 14-day free trial of their Standard tier, which provides access to all the features and functionalities of the paid plans. This allows you to:
Fully experience the platform: Explore all the features and functionalities offered by Syncro RMM to see if it meets your needs.
Test drive key functionalities: Try out essential features like remote monitoring, patch management, scripting, remote control, and ticketing system within the trial period.
Evaluate workflow integration: Get a feel for how Syncro RMM integrates with your existing workflows and assess its suitability for your team.
Here’s how you can access the free trial:
Visit the Syncro RMM website(https://syncromsp.com/contact-us/).
Click on the “Start My Team Plan Free Trial” button.
Fill out the form with your contact information and company details.
Once you submit the form, you’ll receive an email with confirmation and instructions to access the trial platform.
Remember, the free trial lasts for 14 days, so make sure you explore all the features you’re interested in within that timeframe. During the trial, you can also access support resources like online documentation and live chat for assistance if needed.
Syncro RMM Discounts
Syncro RMM offers two primary ways to save on their pricing:
Annual Subscriptions: They incentivize opting for annual subscriptions over monthly payments by offering a discount. While the exact percentage isn’t explicitly stated on their website, based on publicly available information, subscribing annually translates to a 7% discount compared to the monthly price.
Non-Profit Pricing: Syncro RMM acknowledges the unique needs of non-profit organizations and offers them specific pricing plans. However, the details of these plans are not publicly available. To obtain a quote and explore their non-profit offerings, you need to contact their sales team directly. They can be reached through the contact information available on their website (https://syncromsp.com/contact-us/).
Syncro RMM vs. Other RMM Software
Syncro RMM is a competitive RMM software that offers a variety of features at a reasonable price. Some of the other RMM software that Syncro competes with include:
Atera
Auvik
CW Automate
** Kaseya**
N-able
NinjaRMM
SolarWinds RMM
Which Syncro RMM Pricing Tier is Right for You?
The right Syncro RMM pricing tier for you will depend on the number of devices you need to manage and the features you require. If you are just starting out, the Free tier may be a good option. If you need more features, the Standard tier is a good value. If you need even more features, the Professional or Enterprise tiers may be a better option.
How to Get Started with Syncro RMM
To get started with Syncro RMM, you can sign up for a free trial or purchase a subscription. Once you have signed up, you can download the software and start managing your devices.
Syncro RMM Support
Syncro RMM offers a variety of support options, including:
Online documentation
Live chat
Email support
Phone support
Syncro RMM Reviews
Syncro RMM has received positive reviews from IT professionals. Some of the things that reviewers have praised about Syncro RMM include its ease of use, its comprehensive feature set, and its affordable pricing.